Two Tenents of Teaching

There are two things a person must accept before agreeing to be an instructor:

You cannot call in sick during a bootcamp. (This one comes to mind because I am battling a headcold that all the masking agents in the world can't get rid of)

The second one is a bit more complicated. To borrow a phrase from "A Course in Miracles"; All human expression is either love or a cry for help".

This might be a bit dramatic for a classroom environment, but the point is that most of the time a frustrated student is really just a curious one that hasn't found a way to line up their perceptions with the material. The instructor must never take this personally, even if the he is personally attacked in the process or the course itself is scrutinized to the point of missing the point.

Usually one good eye to eye conversation can resolve this issue. Do not wait until the last day of class to have it. Note to students; ask for this conversation. Instructors; watch out for the need for one and be proactive about it. The outcome is almost always improved if the right amount of empathy is involved.